Human Resouces for managers

It is important to step back and take a much broader look at Human Resources, due to the fact that the most common mistake made is focusing exclusively on the strategic elements only.

The Competitive Advantage: Recruit people who are likely to perform to standard and deliver quality, then link rewards to quality performance to achieve your high customer standards - and understand the difference between Rewards and Incentives.

The employer of choice plans: Attract good candidates via better remuneration packages, opportunities for development - and ensure future employability based on the good reputation of your organization - you could be the one that employs and develop high quality people.

Create opportunities: For development / growth ensure consistent application of policies & procedures - provide training on interviewing skills and the selection process hence achieving your skills - set the standards.

Grievance handling: The objective is to ensure that any grievance either individual or group is resolved in an orderly, systematic and fair manner, at the lowest possible level and in the shortest possible time.